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Booking policy

DEPOSIT

A £50 non-refundable deposit is required to secure your appointment.

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Cancellation Policy

Appointments may be cancelled up to 7 days before the scheduled appointment date.

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Rescheduling

One appointment reschedule is permitted with at least 24 hours' notice.

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Late Arrival

Please arrive on time. Arrivals more than 20 minutes late will incur a £20 late fee and may affect the treatment time.

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(If you are delayed due to unavoidable circumstances, please contact me as soon as possible to avoid disruption to other scheduled appointments.)

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Touch-up Appointments

Touch-up appointments are valid for up to 3 months from the initial treatment date.

If you are more than 20 minutes late for your touch-up appointment, it will be treated as a no-show.

If you need to reschedule your touch-up appointment, please provide at least 3 days' notice.

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Consultation & Suitability

Every treatment begins with a consultation.

I reserve the right to decline treatment if I believe it is not suitable for your skin, facial features or overall safety.

If treatment cannot proceed due to professional or medical reasons identified during the consultation, your deposit will be refunded.

However, deposits are not refundable if you decide not to proceed after the consultation for personal reasons or a change of mind.

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Existing PMU

If you have previous permanent makeup done elsewhere, please send clear photos before booking. Treatment may not always be possible.

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Medical Information

Please inform me of any medical conditions, allergies, pregnancy or medications before your appointment.

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Healed Results

Please note that healed results vary from person to person depending on skin type, lifestyle and aftercare.​

"I only recommend and perform treatments that I truly believe are right for you."

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